Frequently Asked Questions
Find Answers to Common Questions About RAA’s Services and Policies
What services does RAA provide?
RAA offers a range of administrative services, including answering services, data entry, document management, pipeline and transaction management, sales reporting, cold calling, and appointment setting. We also offer customizable options to tailor our support to your specific business needs.
How does the four-week free offer work?
When you join RAA, you’ll receive your last week free for the first four months of service. Each month, the last week’s cost is credited back to you, giving you four free weeks over your initial four-month period.
Is there a long-term commitment or contract required?
No, RAA operates on a no-contract basis. We believe in providing high-quality service that speaks for itself, so you can continue with RAA as long as you’re satisfied, without any long-term commitment.
How do I get started with RAA?
Getting started is easy! Simply book a free consultation with us to discuss your needs. From there, we’ll help you select the right services, customize your plan, and assign a dedicated assistant to your account.
Will I have a dedicated assistant?
Yes, every RAA client is assigned a dedicated assistant, as well as an account manager who oversees your projects and ensures quality and consistency in the support you receive.
What is the setup fee, and why is it required?
There is a one-time $99 setup fee that allows us to tailor our services to your specifications and ensure your requirements are met from day one. This fee covers the time and resources needed to customize our systems to align with your business needs.
How many hours per week does my assistant work?
Each RAA service package includes 35 hours of work per week, spread across five workdays with 7 continuous hours daily. This ensures that you receive consistent, reliable support each day.
Can I customize my service package?
Absolutely! RAA’s service packages are flexible, allowing you to choose the specific tasks and support you need. During your consultation, we’ll work with you to design a package that best meets your business requirements.
What industries do you serve?
RAA primarily services property mansgers, but our services are beneficial for businesses in a variety of industries. Our flexible, general administrative support is suitable for companies of all sizes looking to improve efficiency and reduce administrative costs.
How do I contact RAA for additional questions or support?
You can reach us at 646-247-2367, or by filling out our contact form on the website. We’re here to answer any questions and provide additional information to help you make the best decision for your business.